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Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4051-4060 out of 5989

ML

Mei Liu

05/03/21

5 out of 5

Noticed an unauthorized charge

Noticed an unauthorized charge, help was here to resolve the issue fairly quickly. Thank you!

NR

Nick Read

05/03/21

5 out of 5

Transferring CleanMyMac licence

I've been using CleanMyMac for some years now and find it excellent for scrubbing my iMac. After the recent Apple upgrade, my iMac became obsoleted (thanks Apple!), so I needed to transfer my CleanMyMac licence to my new computer. A quick request to Paddle and all sorted – thanks guys!

ML

Mei Liu

05/03/21

5 out of 5

Noticed an unauthorized charge

Noticed an unauthorized charge, help was here to resolve the issue fairly quickly. Thank you!

NR

Nick Read

05/03/21

5 out of 5

Transferring CleanMyMac licence

I've been using CleanMyMac for some years now and find it excellent for scrubbing my iMac. After the recent Apple upgrade, my iMac became obsoleted (thanks Apple!), so I needed to transfer my CleanMyMac licence to my new computer. A quick request to Paddle and all sorted – thanks guys!

MM

Mr Máté Viktor

05/03/21

5 out of 5

Reliable company

Everything went well and quickly, reliable company, fast and intelligent response of customer department, did not need to explain twice, did not forget anything, highly recommended.

MM

Mr Máté Viktor

05/03/21

5 out of 5

Reliable company

Everything went well and quickly, reliable company, fast and intelligent response of customer department, did not need to explain twice, did not forget anything, highly recommended.

BU

Barbara Underhill

05/03/21

5 out of 5

All i can say is that it was handled…

All i can say is that it was handled successfully,and quickly.

BU

Barbara Underhill

05/03/21

5 out of 5

All i can say is that it was handled…

All i can say is that it was handled successfully,and quickly.

AM

Alan Mason

05/02/21

5 out of 5

Paddle weekend service!

I needed to redownload an App for my mac that I'd purchased and couldn't figure out how to do this on the website - it looked like I had to buy it again. Anyway, emailed paddle ON A SUNDAY not expecting to get a reply until the next week and I got a reply within 20 minutes. I was delighted to get such a helpful and prompt reply. Well done the Paddle Team!

AM

Alan Mason

05/02/21

5 out of 5

Paddle weekend service!

I needed to redownload an App for my mac that I'd purchased and couldn't figure out how to do this on the website - it looked like I had to buy it again. Anyway, emailed paddle ON A SUNDAY not expecting to get a reply until the next week and I got a reply within 20 minutes. I was delighted to get such a helpful and prompt reply. Well done the Paddle Team!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].