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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 3991-4000 out of 5989

MI

M I

05/19/21

5 out of 5

I bought a software using Paddle…

I bought a software using Paddle e-commerce platform. When looking at my credit card monthly statement I was unable to identify the sum charged via Paddle and asked them more details about the transaction, I wasn't sure it was made by me. Their help desk has quickly contacted me, giving all the details: it was my fault and I acknowledged the transaction.

KW

Kevin White

05/18/21

5 out of 5

Very satisfied customer

I had just purchased Scrivener 3 and Scapple. The service and assistance was provide quickly and competently. I was able to get up and running and am enjoying learning and using the products. Quite pleased with everything

OA

Orth Alán

05/17/21

5 out of 5

Very nice customer support service!

the support is very polite, quick, and precise. My issues with a payment were resolved promptly and precisely with no issues whatsoever.

BB

Barbara Balogh

05/16/21

5 out of 5

It was a good application

It was a good application. I could easily download music and videos. I liked it very much.

J

Justin

05/16/21

5 out of 5

Easy and fast to get to the right…

Easy and fast to get to the right people and get my questions and concerns answered.

BH

Bevan Hartigan

05/16/21

5 out of 5

I wished to cancel my subscription to…

I wished to cancel my subscription to Outbyte PC Repair & FileRecovery . Information to do so was sent immediately.

LL

Lonneke Limpens

05/15/21

5 out of 5

Very good working chatbot

Very good working chatbot, very quick and intelligent! Easy to manage subscriptions!

HS

Henryk Stamm

05/15/21

5 out of 5

Great team & quick help

I ordered PDF Expert for Mac. After I having problems with the installation, I contacted the customer support. Here I was helped quickly and professionally. Thanks to the team. Here I would order again at any time!

TN

Taufik nuh

05/15/21

5 out of 5

Very handy and fast response

Date of experience: May 16, 2021

AS

Aubrée Swart

05/15/21

5 out of 5

quick and easy refund i think

Date of experience: May 16, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].