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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 3981-3990 out of 5989
AK
Admiral Kimmel
05/22/21
I was charged one of those yearly…
I was charged one of those yearly renewal fees which I had forgotten about. I requested a refund in light of changed priorities and it was refunded in record time. Many thanks, Lew
F
Frederik
05/21/21
Great customer service
Quick, friendly & to the point.
IR
Iannis Raikos
05/21/21
Excellent program with excellent…
Excellent program with excellent support!
TG
Trevor Goble
05/21/21
Hi-Five to Paddle
During the pandemic I have seen many businesses take advantage of consumers. Paddle isn't one of them. Let's face it problems happen and while it may take time out of one schedule to deal with the issue it is the response from the business that makes the difference. Paddle in my opinion is professional and address issues quickly and professionally. 1 phone call and that was all it took A true rarity today where a company sands up and takes responsibility and actually listens to the client ...
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JD
John Donadio
05/21/21
I recently purchased AirParrot 3 and…
I recently purchased AirParrot 3 and had an operating issue and decided I did not want the program. I contacted Paddle.com and they quickly addressed the issue and authorized a refund which I quickly received without any problem. I have purchased other products (AirParrot 2) without any issues or problems. These products have always performed to my satisfaction. I will continue to do business with them. John Donadio
K
Ken
05/21/21
Received prompt refund for software…
Received prompt refund for software that did not perform as desired
GZ
Georgia Zoi
05/20/21
I had a very positive experience from…
I had a very positive experience from Paddle. I completed a software purchase, which a few hours later proved to be not the right choice for my needs. I contacted Paddle, the operators were very kind and professional and I got a full refund promptly. Excellent customer service!
A
Arnab
05/19/21
I didn't feel that I am chatting with a…
I didn't feel that I am chatting with a bot. It was very much like a human experience and the replies were very quick, relevant and it solved my issue.
G
Gibbo
05/19/21
Quality service
Although my support requirement was not significant I was treated with utmost respect, politeness and efficiency by friendly support staff who not only solved my problem but also made me feel reassured that they cared.
DM
Diego Mecenero
05/19/21
Very kindly and fast.
Date of experience: May 20, 2021
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
