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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 3971-3980 out of 5989

W

William

05/26/21

5 out of 5

The service from this online company… was fantastic

The service from this online company was fantastic. I purchased an annual subscription for an old computer, and then I forgot all about it. So when the money was taken from my account I suspected fraud. It was entirely my mistake. I contacted Macpaw and explained the situation and pretty much wrote off the money as my own idiot mistake. Unbelievably, they refunded my money, immediately, with no arguments or anything. I was astounded. Never experienced a genuinely helpful and proactive ...

Read more

MG

Miguel Garza

05/26/21

5 out of 5

Actually the bot I first talked to was…

Actually the bot I first talked to was extremely smart and pleasant. Then it referred my request to a real human, who subsequently cancelled my subscription as per my request. Good experience all around.

LS

Lisa Smith

05/26/21

5 out of 5

I requested a refund

I requested a refund because I could no longer afford to use their awesome service, and not only did they promptly get back with me, but they had this cute assistant named Kino that helped me in a fast and easy manner. I have 0 complaints regarding this company or it's voicemod product, voicemod itself is great and is easy to use and setup, it is also quite fun :)

WB

Wassim B

05/26/21

5 out of 5

"Highly recommends"

What do you like best about Paddle? Paddle is easy to use, and they have excellent customer support. What I like most about them is how they go beyond payment and are very efficient at taking care of tax margins, retention emails sent to your customers, and invoices.

LS

Lisa Smith

05/26/21

5 out of 5

I requested a refund

I requested a refund because I could no longer afford to use their awesome service, and not only did they promptly get back with me, but they had this cute assistant named Kino that helped me in a fast and easy manner. I have 0 complaints regarding this company or it's voicemod product, voicemod itself is great and is easy to use and setup, it is also quite fun :)

WB

Wassim B

05/26/21

5 out of 5

"Highly recommends"

What do you like best about Paddle? Paddle is easy to use, and they have excellent customer support. What I like most about them is how they go beyond payment and are very efficient at taking care of tax margins, retention emails sent to your customers, and invoices.

W

William

05/26/21

5 out of 5

The service from this online company… was fantastic

The service from this online company was fantastic. I purchased an annual subscription for an old computer, and then I forgot all about it. So when the money was taken from my account I suspected fraud. It was entirely my mistake. I contacted Macpaw and explained the situation and pretty much wrote off the money as my own idiot mistake. Unbelievably, they refunded my money, immediately, with no arguments or anything. I was astounded. Never experienced a genuinely helpful and proactive ...

Read more

MG

Miguel Garza

05/26/21

5 out of 5

Actually the bot I first talked to was…

Actually the bot I first talked to was extremely smart and pleasant. Then it referred my request to a real human, who subsequently cancelled my subscription as per my request. Good experience all around.

AO

Anas Ouassal

05/25/21

5 out of 5

Thanks to the Support Team Paddle who…

Thanks to the Support Team Paddle who helped me and honestly are serious about their work. Greetings and best wishes to them!

AO

Anas Ouassal

05/25/21

5 out of 5

Thanks to the Support Team Paddle who…

Thanks to the Support Team Paddle who helped me and honestly are serious about their work. Greetings and best wishes to them!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].