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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 3941-3950 out of 5989

VA

Varduhi Adamyan

06/01/21

5 out of 5

Thank you very much for everything

Date of experience: June 02, 2021

N

Nahuel

06/01/21

5 out of 5

Nice Cat bot

I used the cat bot and It worked like a charm.

VA

Varduhi Adamyan

06/01/21

5 out of 5

Thank you very much for everything

Date of experience: June 02, 2021

N

Nahuel

06/01/21

5 out of 5

Nice Cat bot

I used the cat bot and It worked like a charm.

TR

Thibault R

05/31/21

5 out of 5

"Great experience as a new client"

What do you like best about Paddle? Great Support Product

PS

Paola Sainz

05/31/21

5 out of 5

Great job!

They did a great job solving all my concerns. They were awesome.

FI

Felipe Inostroza

05/31/21

5 out of 5

Fast and effective

It was quite simple, fast and efficient and a good service

L

LLOYD

05/31/21

5 out of 5

I had an issue with the software I…

I had an issue with the software I purchased from Paddle. I sent an email explaining the issue and I received immediate response as well as exceptional resolution! Great customer service, other companies could learn a lot from them.

TR

Thibault R

05/31/21

5 out of 5

"Great experience as a new client"

What do you like best about Paddle? Great Support Product

L

LLOYD

05/31/21

5 out of 5

I had an issue with the software I…

I had an issue with the software I purchased from Paddle. I sent an email explaining the issue and I received immediate response as well as exceptional resolution! Great customer service, other companies could learn a lot from them.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].