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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 2371-2380 out of 5989

LM

Lisa Montana

07/11/22

5 out of 5

Great

I've had a short & very helpful chat with the paddle both.

LM

Lisa Montana

07/11/22

5 out of 5

Great

I've had a short & very helpful chat with the paddle both.

GR

Gerrie Roodt

07/11/22

5 out of 5

The service was excelent

The service was excelent. My problem was dealt with , with fast and satifying outcome. I will use Paddle.com again because of the satisfactory service I recieved.

GR

Gerrie Roodt

07/11/22

5 out of 5

The service was excelent

The service was excelent. My problem was dealt with , with fast and satifying outcome. I will use Paddle.com again because of the satisfactory service I recieved.

GY

Gabriel Yanni

07/10/22

5 out of 5

Outstanding support and customer…

Outstanding support and customer service. Very responsive with the ability to come through.

ML

Michael Lobrono

07/10/22

5 out of 5

Thank you for the honest worry-free no nonsense customer service…

Thank you for the honest worry-free customer service I received from you or your automated service whatever it was I just want to thank you for making it hassle free for me to take care of a misunderstanding.

GY

Gabriel Yanni

07/10/22

5 out of 5

Outstanding support and customer…

Outstanding support and customer service. Very responsive with the ability to come through.

A

Annemarie

07/10/22

5 out of 5

So Fast...So Easy

We have a State funded account with Paddle. We have had this account for quite some time and LOVE using it to make up our flyers and Social Media posts. Cannot say enough good about the product. Then when we paid our yearly fee I noticed it had tax on it. As a State entity we have the exempt status, always saving money for the public! I have never had it so easy to get our tax taken off and a new invoice with the correct amount so quickly! NEVER. This is usually something I dread with all ...

Read more

ML

Michael Lobrono

07/10/22

5 out of 5

Thank you for the honest worry-free no nonsense customer service…

Thank you for the honest worry-free customer service I received from you or your automated service whatever it was I just want to thank you for making it hassle free for me to take care of a misunderstanding.

A

Annemarie

07/10/22

5 out of 5

So Fast...So Easy

We have a State funded account with Paddle. We have had this account for quite some time and LOVE using it to make up our flyers and Social Media posts. Cannot say enough good about the product. Then when we paid our yearly fee I noticed it had tax on it. As a State entity we have the exempt status, always saving money for the public! I have never had it so easy to get our tax taken off and a new invoice with the correct amount so quickly! NEVER. This is usually something I dread with all ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].