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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 2351-2360 out of 5989

NC

NordVPN Customer

07/16/22

5 out of 5

Thanks Paddle for solving my issue

I had one of my lapse in memory and had forgotten a payment for service was made via Paddle. I contacted Paddle and was surprised how quickly my query was answered and even more surprised how quickly it was solved. I was thankful on their end the response was handled with exceptional courtesy and professionalism.

WS

W.H. Schuurmans

07/16/22

5 out of 5

Good website and a very useful…

Good website and a very useful helpdesk! Works as it should be!

C

customer

07/16/22

5 out of 5

Quick response APPRECIATED!!

Quick and direct response to my question. Thank you!!

S

Stephen

07/16/22

5 out of 5

Virtual Assistant Made It Easy To Cancel Subscription

I have had a subscription with Paddlenet/CleanMyMacX for several years. We are experiencing some budget adjustments. I was charged appropriately but needed to cancel my subscription. The process online was very easy and seamless. Trust the process; no jive they make it easy to process.

NC

NordVPN Customer

07/16/22

5 out of 5

Thanks Paddle for solving my issue

I had one of my lapse in memory and had forgotten a payment for service was made via Paddle. I contacted Paddle and was surprised how quickly my query was answered and even more surprised how quickly it was solved. I was thankful on their end the response was handled with exceptional courtesy and professionalism.

C

customer

07/16/22

5 out of 5

Quick response APPRECIATED!!

Quick and direct response to my question. Thank you!!

S

Stephen

07/16/22

5 out of 5

Virtual Assistant Made It Easy To Cancel Subscription

I have had a subscription with Paddlenet/CleanMyMacX for several years. We are experiencing some budget adjustments. I was charged appropriately but needed to cancel my subscription. The process online was very easy and seamless. Trust the process; no jive they make it easy to process.

AP

Amy-lynn Potocnik

07/16/22

5 out of 5

Great customer service.

Date of experience: July 17, 2022

AP

Amy-lynn Potocnik

07/16/22

5 out of 5

Great customer service.

Date of experience: July 17, 2022

WS

W.H. Schuurmans

07/16/22

5 out of 5

Good website and a very useful…

Good website and a very useful helpdesk! Works as it should be!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].