Streamline your billing process with Paddle.
Add to compare
Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
Log in Required to View Reviews
Filter results
Sort by :
Showing 2291-2300 out of 5989
C
customer
08/03/22
Speedy Resolution
I had a question regarding a charge on our credit card and the CSR responded immediately. Not only did they resolve the issue quickly, but they also sent me all the invoices necessary to match our statement. I'm so impressed with the speed this was resolved. Thank you, Garri!!!!!
VK
Velinda Knowles
08/02/22
Thank you for your help in handling my…
Thank you for your help in handling my request. Very good customer service.
CN
christine n queiroli
08/02/22
I didn't receive my License code for…
I didn't receive my License code for the product I had just purchased. Paddle customer service responded very quickly and gave me the information I was looking for. Very helpful and polite customer service.
CH
Chris Harasty
08/02/22
The support was excellent
The support was excellent. Fast, understood the issue and fixed the issue quickly
BC
Brittany Copp Gomez
08/02/22
Great customer service!
Date of experience: August 03, 2022
TG
Tom Guise
08/01/22
I accidentally ordered trackmobi not knowing it is not for iPhones
I accidentally ordered trackmobi not realizing it does not work on an iPhone. I was charged $43.19 via PayPal. I have requested a refund, the automated system said a refund would be processed within 3-5 days. I hope the auto system is honest.
GW
Geoff Walker
08/01/22
Error correction made easy
An annual subscription for Re-Image was taken in error. It was my mistake in as much as I had two subscriptions for the same software. I contacted Paddle support and within 24 hours my money had been returned and the offending subscription cancelled. Support was fast and efficient which is more than can be said for so many online companies.
AS
Angela Shinaut
07/31/22
Easy
Easy, fast and no problems resolving my issue. Thank you
KM
KRISHNAKUMAR MANIRAM
07/31/22
Fast refund process.
Date of experience: August 01, 2022
S
StephenTraynor
07/31/22
Had super fast and helpful response
Had super fast and helpful response. What more can I ask. Brilliant!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
