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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 2231-2240 out of 5989

BM

bit mammoth

08/22/22

5 out of 5

I am very surprised how quickly the bot…

I am very surprised how quickly the bot resolved my subscription issue lol that was impressive and better than human service a lot of the times thank you!

MO

MaNU Ohi

08/22/22

5 out of 5

I complained about a renewed subscription

I am impressed with the SPEED at which I received a reply to my complaint and the speed my complaint was resolved. My money was refunded to me.

CG

Cathy Gates

08/22/22

5 out of 5

Excellent Support

I had a few difficulties with Clean my Mac. I got in touch and somebody got back to me almost immediately and helped me sort my problem out. Paddle are very efficient and I would recommend them.

MS

mirta schattner

08/22/22

5 out of 5

Sheila answered my email immediately…

Sheila answered my email immediately and my request was resolved quickly and efficiently

JC

Juliane Chakrabarti

08/21/22

5 out of 5

My request has been answered quickly

My request has been answered quickly, friendly and fully satisfying

J

jaromir

08/20/22

5 out of 5

I would to share my good expierience…

I would to share my good expierience with Paddle support and really fast commumication.

NE

Nancy Eldridge

08/20/22

5 out of 5

Trustpilot made it easy!!!

I needed to reverse a charge to my account and cancel a subscription i didn't know I authorized. It was taken care of, quickly and easily to my full satisfaction!

Y

Yaroslava

08/20/22

5 out of 5

Great support team!

Support team helped me in 5 minutes with my problem. Customer-oriented

TT

Tường Trần

08/19/22

5 out of 5

Five Star For Commander One

It is verry usefull, especially when I connect to iphone, ipad, I can collect my photos,... from iphone and ipad easilly.

MM

Mary Mullens

08/18/22

5 out of 5

Efficient

Efficient, polite, responded to emails very quickly. Recommend.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].