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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 2111-2120 out of 5989

MV

Megan VanDiver

09/18/22

5 out of 5

Honest and quick customer service

Honest and quick customer service. I was pretty surprised myself to be honest. I was expecting a battle. But I simply asked for a cancellation and it was honored. In today's world that is rare. Thank you!

T

꧂Cougar TwoLegs꧁

09/18/22

5 out of 5

It couldn't have been easier

It couldn't have been easier. A seller was on auto repeat that I missed. My refund is being processed now.

DL

Daniel Lefort

09/18/22

5 out of 5

I asked for a refund and it was promply…

I asked for a refund and it was promply done one my pay pal. Bravo for a quick response.

JC

Jim Cassell

09/17/22

5 out of 5

Very fast and efficient service.

I was very pleased with the speed and eficiecny that Paddle handled mmy request.

MB

Mario Bros

09/17/22

5 out of 5

Very easy company to deal with.

Very easy company to deal with. Transactions were easy and service was fast.

KC

Kevin Cox

09/17/22

5 out of 5

I received a charge on my debit card…

I received a charge on my debit card from panel.net they were very helpful and refunding the amount back to my debit card they made very simple and easy.

SC

Steven Carrero

09/16/22

5 out of 5

Easy to use and understanding

Date of experience: September 17, 2022

GT

Gianni Turri

09/16/22

5 out of 5

The support was practically immediate and extremely efficient

I had purchased a product with an annual subscription by mistake, but it was enough to reply to the order confirmation mail explaining the problem to get an answer and a refund all within an hour.

LH

Leroy Hunkin Mamae

09/16/22

5 out of 5

It was a surprise to find out how easy…

It was a surprise to find out how easy it was to reach out. The response was not only fast but also didn’t make me jump through hoops and wait more than a week like most other service providers. The best customer service I dare say anyone will ever experience.

Y

Yvette

09/16/22

5 out of 5

Right on Point

Charge of 33.00 on acct with phone number that didn't work. Problem solved and refund issued.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].