Streamline your billing process with Paddle.
Add to compare
Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
Log in Required to View Reviews
Filter results
Sort by :
Showing 2101-2110 out of 5989
OW
Owen W
09/20/22
I needed a refund
I needed a refund, and the bot walked me thru it, had my refund completed in less than a minute...the only thing that could've made my experience better is to get an instate refund, but paddle had no control over that. All around, it was top-notch
R
Richard
09/20/22
Nothing but positive things to say
Nothing but positive things to say, the help I received was quick and completed within 1 day of my first contact.
S
Sherry
09/20/22
quick polite responses..
quick polite responses... understood my problem and solved it.
PX
Perleaux Xavier
09/20/22
Bravissimo
Very reactive, understanding very well client issues, and bringing appropriated responses. Easy to understand, and to turn on. A great thanks for a great support.
MT
Mikael Tänndal
09/19/22
Fast reply
Fast reply, kind and professional communication
LV
Leo Valentijn
09/19/22
quick
quick, to the point and precisely what I wanted
SS
Scott Sperling
09/19/22
I am a long time Mac user who loves MacPaw!
I am a long time Mac user -I bought my first Mac in 1985 - and I love CleanMyMac, MacPaw and Paddle, their reseller. A few days ago, I bought a new MacBook Pro and migrated my data to the new computer. Of course, I needed to update several subscriptions, including the one for CleanMyMac. I then needed to adjust my subscription and left a message for Customer Support. I heard back from a bot within minutes and within a day, from a live customer support person at Paddle. The issue was ...
Read more
S
Sajan
09/19/22
Got a solution for my problem.
Date of experience: September 20, 2022
SF
Sharon Fermon
09/19/22
A pleasure to deal with!
Handled my requests in a courteous, timely manner and settled them to my satisfaction.
SB
Steve Benson
09/19/22
Communication was responded to…
Communication was responded to immediately. The issue was immediately resolved. These guys are the best. They are very professional and extremely integrous. And that's a GOOD thing!!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
