spotsaas-logo
Get Listed
Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2051-2060 out of 5989

B

Brit

10/02/22

5 out of 5

I asked for a refund

I asked for a refund, because I changed my mind with a purchase. It was no problem, I got a very friendly answer and the money was refunded immediately.

RT

Russ Tarby

10/02/22

5 out of 5

Great customer service!

Paddle operatives Lou B. and Jomarie handled my situation quickly and efficiently. I appreciate their swift response and their professional courtesy. They assessed my problem and immediately provided the refund I requested. Excellent customer service!

CB

Christopher Benoit

10/02/22

5 out of 5

Reinstating Memory Clean 2 app to Mac

I recently bought a new Macbook and migrated my data, but for whatever reason (including possible user error), I did not see the Memory Clean 2 app on my computer. I tried downloading/opening the app by reusing my license key but that also didn't work for some reason. When I submitted a help ticket, requesting access, Dave from Paddle responded within a few hours with all the information and tools I would need not only to reinstate Memory Clean 2, but to do it again in the future, if ...

Read more

G

George

10/02/22

5 out of 5

REFUND

Got a refund in quickly when i requested it. Very good service.

GG

Gay Gentry

10/02/22

5 out of 5

Paddle was very helpful and considerate.

Date of experience: October 03, 2022

GD

George Dalton

10/01/22

5 out of 5

Paddle provides an excellent product…

Paddle provides an excellent product and great service if you need it. The agents are knowledgeable and helpful and will work with you to get you up and running.

FR

Frank Roman

10/01/22

5 out of 5

Hopefully everything goes through

I purchased Cherverto Image hosting software and could not get it to work. I followed my email sale receipt and they are suppose to refund my purchase. If it does npt happen I will report back here.

BB

Brendan Bracken

10/01/22

5 out of 5

Your support person was great fixed the…

Your support person was great fixed the problem. Not really a problem as the PC I had Restoro on has been wiped and discarded/recycled

A

Anthony

10/01/22

5 out of 5

Customer Care was Exemplary

I bought some software which did not work as expected and Paddle reacted almost immediately to my request for a refund in a positive manner. The refund has arrived and the customer care received from Paddle was exemplary.

GK

Gabriela Kettnerová

09/30/22

5 out of 5

Positive feedback

Everything went according to plan. Communication superb and immediate, maximum happiness.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].