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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 2041-2050 out of 5989

JS

John Sheffield

10/04/22

5 out of 5

Quick response

Quick off the mark and dealt with my question within a few hours. Good service.

T

Tay

10/04/22

5 out of 5

Useful Software Swish

Very useful software Swish. Responsive technical support team.

JV

Jeffrey Voss

10/04/22

5 out of 5

The software worked well

The software did exactly what I needed but I really only needed a one time use. The company was easy to work with and very professional.

VA

VJ Appleton

10/04/22

5 out of 5

Super speedster customer service

Super speedy resolution of a refund request, for a duplicate purchase. No fuss and really happy with my lifetime subs for a great piece of software.

DR

Desert Rose

10/04/22

5 out of 5

Excellent Customer Service!

The response time to my email inquiry was amazing. I was impressed with Paddle staff’s focus on customer service. Although my issue was with a vendor, they were able to facilitate a resolution. I also give them A+ for communication.

AB

ANN BAGNALL

10/03/22

5 out of 5

I had unfortunately bought two…

I had unfortunately bought two subscriptions for clean my Mac, Paddle dealt with the issue so fast and efficiently, refunded one of the costs with no fuss and bother. I can’t praise them highly enough. Thank you Paddle, you are the perfect company to deal with.

OH

Omar Hakooz

10/03/22

5 out of 5

They responded quickly

They responded quickly, and processed a refund for me

BS

Bill S P Parker

10/03/22

5 out of 5

Help to download and activate was clear and simple…

Help to download and activate a program was forthcoming within an hour and the instructions were clearly presented

E

Edward

10/03/22

5 out of 5

Fast And Easy

Everything was fast and easy. Enough said.

NA

Norma Armstrong

10/02/22

5 out of 5

Paddle will Settle Fast

Paddle was very helpful and took care of everything really fast. I appreciate them and I know you will too.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].