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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1981-1990 out of 5989

PW

Peter Windlin

10/22/22

5 out of 5

fast and pragmatic handling of my…

fast and pragmatic handling of my cancelation request. 5* service.

PW

Peter Windlin

10/22/22

5 out of 5

fast and pragmatic handling of my…

fast and pragmatic handling of my cancelation request. 5* service.

PP

Paul Preston

10/21/22

5 out of 5

DriverFix

I was very impressed at how quickly Paddle.com handle my problem. I was not expecting it to turn out in my favour. Paddle.com handled it with courtesy and professionalism. You can beat good customer service. Thank you. Paul Preston

PP

Paul Preston

10/21/22

5 out of 5

DriverFix

I was very impressed at how quickly Paddle.com handle my problem. I was not expecting it to turn out in my favour. Paddle.com handled it with courtesy and professionalism. You can beat good customer service. Thank you. Paul Preston

RL

Richard Langer

10/20/22

5 out of 5

They were very timely in responding to…

They were very timely in responding to my emails and also very timely in resolving a software issue.

SB

Shaul Ben Maor

10/20/22

5 out of 5

Straight forward and fast

Very straight forward, fast and accurate. Ran into a payment I didn't recognize, in couple of minutes of chat managed to understand what it is and cancel a forgotten subscription.

SB

Shaul Ben Maor

10/20/22

5 out of 5

Straight forward and fast

Very straight forward, fast and accurate. Ran into a payment I didn't recognize, in couple of minutes of chat managed to understand what it is and cancel a forgotten subscription.

DB

Dawn B

10/20/22

5 out of 5

Quick reply and refund for my mistake

After I inadvertently purchased a product 2x in 1 day, I contacted customer service via email to ask about a refund. The reply was quick, polite and helpful, and a refund issued promptly.

RL

Richard Langer

10/20/22

5 out of 5

They were very timely in responding to…

They were very timely in responding to my emails and also very timely in resolving a software issue.

DB

Dawn B

10/20/22

5 out of 5

Quick reply and refund for my mistake

After I inadvertently purchased a product 2x in 1 day, I contacted customer service via email to ask about a refund. The reply was quick, polite and helpful, and a refund issued promptly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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