spotsaas-logo
Get Listed
Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1971-1980 out of 5989

NS

N. Sante

10/23/22

5 out of 5

Very helpful

Very helpful, quick and efficient.

A

Andy

10/23/22

5 out of 5

Really helpful in sorting out my…

Really helpful in sorting out my enquiry. Their suggested solution worked and all is now good.

NS

N. Sante

10/23/22

5 out of 5

Very helpful

Very helpful, quick and efficient.

A

Andy

10/23/22

5 out of 5

Really helpful in sorting out my…

Really helpful in sorting out my enquiry. Their suggested solution worked and all is now good.

G

Granny

10/22/22

5 out of 5

Brilliant result.

Danica from Paddle.com managed to refund us the money taken from our account via a direct debit we had NOT set up. Brilliant outcome.

TA

Tunji Adewoye

10/22/22

5 out of 5

Good Help with Cancellation

The problem I had with an unwanted subscription was cleared immediately, and without need of even speaking with a human. Really seamless

JM

Judy Marquette

10/22/22

5 out of 5

Needed a cancellation for a…

Needed a cancellation for a subscription I didn’t know I had. Very helpful.

PW

Peter Windlin

10/22/22

5 out of 5

fast and pragmatic handling of my…

fast and pragmatic handling of my cancelation request. 5* service.

G

Granny

10/22/22

5 out of 5

Brilliant result.

Danica from Paddle.com managed to refund us the money taken from our account via a direct debit we had NOT set up. Brilliant outcome.

PW

Peter Windlin

10/22/22

5 out of 5

fast and pragmatic handling of my…

fast and pragmatic handling of my cancelation request. 5* service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed