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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1961-1970 out of 5989

KM

Keven Mace

10/24/22

5 out of 5

Raapid response to my query

Raapid response to my query, with positive result. Intelligent communications with real people a great benefit.

JS

joe stallings

10/24/22

5 out of 5

Kino is a pleasure to interact with

Date of experience: October 25, 2022

TM

Thomas Majewski

10/24/22

5 out of 5

Excellent response time

Paddle provided a very quick response to my queries and gave me the information I needed to resolve my concerns with MacPaw.

M

mArk

10/23/22

5 out of 5

PADDLE EXCELLENT CUSTOMER SERVICE!!!

I emailed a technical issue I was having with my CleanMyMac X subscription. My email was promptly responded to by a customer service representative with an easy fix included...thank you!!!

JK

John Kannenberg

10/23/22

5 out of 5

Easy to use

Easy to use. Quick result

A

AC

10/23/22

5 out of 5

Sorted the issue out quickly

Was fast. Got the information I needed and a cancellation link right away.

EL

Elaine Lomenzo

10/23/22

5 out of 5

Fast and efficient customer service

Fast and efficient customer service! Worked with me to solve my problem right away.

KM

Ken McLean

10/23/22

5 out of 5

Excellent customer service

Rapid and effective response to customer enquiries.

DC

Dario Coccioni

10/23/22

5 out of 5

fast and helpful

i made another account for work and canceled my old one after i moved all my QR codes, but i noticed i was going to be charged for my canceled account after a mail. so i decided to reply and the support team solved my problem very fast

JM

J M

10/23/22

5 out of 5

Very fast and professional response

Very fast and professional response. I am 100% satisfied with the collaboration with paddle.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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