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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1941-1950 out of 5989

AU

Anonymous User

10/27/22

5 out of 5

"The only comprehensive and trustworthy SaaS payment provider/platform to use!"

What do you like best about Paddle? Paddle is awesome. Handle your tax overseas without even lifting a finger... yes please!

IS

Ivan S

10/27/22

5 out of 5

"Fintech done right"

What do you like best about Paddle? Smooth onboarding. No discrimination. Perfect glitch-free API. Solid buyer-facing UX. Overall the service gracefully solving the problem it's aiming to solve.

CJ

Chris J

10/27/22

5 out of 5

"Excellent payment solution with no tax headache"

What do you like best about Paddle? Paddle is easy to set up and start taking payments. We find that the conversion rate using the checkout widget is good, and it's clear that the Paddle team has spent time plenty of time optimising this. We use Paddle to sell digital products. Undoubtedly the best thing about Paddle is the fact that Paddle acts as a Merchant of Record. This is a very clever way of enabling us to avoid the headaches of dealing with things like VAT MOSS.

PC

Pierre C

10/27/22

5 out of 5

"Takes the hassle out of e-selling"

What do you like best about Paddle? Paddle takes care of pesky foreign taxes. We only have to balance sales to one monthly deposit. What do you dislike about Paddle?

R

Renato

10/27/22

5 out of 5

"Hassle free software selling"

What do you like best about Paddle? It is really great solution for SMB owner to sell products worldwide. And the fee it takes is minimal compared to all the benefits that Paddle brings.

EA

Evan Autenreith

10/26/22

5 out of 5

a friendly and timely resolution to a…

a friendly and timely resolution to a payment issue that was partly my fault, that they resolved.

A

Alexie

10/26/22

5 out of 5

Efficient and fast

Efficient and fast. Was able to obtain refund.

PP

Paul Papagiannis

10/26/22

5 out of 5

Initiated a refund for a product

Initiated a refund for a product. Even though it was a chat bot, I was able to initiate a refund within a few minutes. Good service.

MS

Maja S

10/26/22

5 out of 5

They resolved the issue promptly

They resolved the issue promptly, and were understanding.

GP

Gris PJ

10/26/22

5 out of 5

I received the help I needed very fast…

I received the help I needed very fast and my issue was resolved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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