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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1931-1940 out of 5989

MR

Marty R

10/27/22

5 out of 5

"Paddle is essential for our business!"

What do you like best about Paddle? My favourite thing about Paddle is the fact that they collection localised VAT on your behalf, saving you plenty of money on accountants and a lot more admin work when it comes to keeping track of VAT records.

GM

Georg M

10/27/22

5 out of 5

"Paddle takes over most of your international B2X sales and tax hassles"

What do you like best about Paddle? It's handling billing and taxes while respecting international legal requirements. What do you dislike about Paddle?

AU

Anonymous User

10/27/22

5 out of 5

"It's good for online commerce and accept payments."

What do you like best about Paddle? - tax calculation - recurring payments

SS

Suraj S

10/27/22

5 out of 5

"Best Payment Solution for SAAS Businesses & Recurring Payments solution."

What do you like best about Paddle? I used PayPal, Stripe & other Payment Gateways as well as Fastspring, but the main problem with them was lots of problems faced like Limits & chargeback issues, Here we face too, but Paddle handle's them without risk of getting restricted to accept payments & Also I like the Profitwell Integration after getting familiar with all the charts & Data, I got to know there's lots of problems why the customer's are not making payments & why they are cancelling ...

Read more

AB

Arnab B

10/27/22

5 out of 5

"Great Experience"

What do you like best about Paddle? - Easy integration framework - Offers a number of payment options to the end customers and the facility to pay in local currencies

AU

Anonymous User

10/27/22

5 out of 5

"Great service over the last several years"

What do you like best about Paddle? Very easy to setup and use. Payments are always on time. What do you dislike about Paddle?

AU

Anonymous User

10/27/22

5 out of 5

"Great solution for subscription management and tax compliance"

What do you like best about Paddle? Paddle allows us to sell our product to various countries without worrying about tax compliance. In addition, it has a user-friendly user interface, and all necessary information can be found in the Paddle dashboard.

JR

Jannis R

10/27/22

5 out of 5

"Best partner for handling digital VAT"

What do you like best about Paddle? Paddle handles everything around invoicing and digital VAT handling. What do you dislike about Paddle?

AU

Anonymous User

10/27/22

5 out of 5

"Paddle = peace of mind."

What do you like best about Paddle? The fact that paddle makes my business VAT and Tax compliant for all sales across the globe. Before, I was looking into VAT MOSS for sales to Europe, which is a huge pain. When I came across Paddle, it made the whole situation easier. I don't even think about these issues anymore because Paddle makes it so easy.

P

Peter

10/27/22

5 out of 5

Clear, helpful and accurate answers

Clear, helpful and accurate answers around my concerns. Rapid response and am fully satisfied

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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