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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1921-1930 out of 5989

PA

Pepe Alarcón

10/30/22

5 out of 5

The Software worked perfectly and when…

The Software worked perfectly and when I had a problem with my payment, it was solved quickly and courteously.

C

Chris

10/29/22

5 out of 5

My experience with paddle was very good!

My experience with paddle was, that they reacted immediately to my support request and helped me to get a refund and stop a subscription, which I did not want and did not need. I was extremely satisfied with the support of paddle and can only recommend them.

HP

Herbert P

10/29/22

5 out of 5

"Paddle makes it easy to sell services both for one time payments and regular subscriptions"

What do you like best about Paddle? Handles credit card payments, taxes and subscription renewals. Very easy to integrate into applications and services. Straight forward handling of simple coupon codes and promotions.

BN

Bob Nelson

10/29/22

5 out of 5

Problem I had was resolved quickly

Date of experience: October 30, 2022

TB

Tom Boone

10/29/22

5 out of 5

representatives were eager to help solve the problem

Every one willing to make sure I was satified with the results

AU

Anonymous User

10/28/22

5 out of 5

"Paddle allows us to focus entirely on our growth."

What do you like best about Paddle? Paddle allows us to focus entirely on our growth. In the beginning, it's like having an extra employee. And as you get bigger, it's like an extra team. What we like most: no billing headaches, support for multiple currencies, real-time dashboards, data exports, additional customer support for our clients, and transparency.

B

Brian

10/28/22

5 out of 5

Commendable

Commendable, Best Support I've ever got

SD

Steve d

10/28/22

5 out of 5

"Takes away the VAT worries"

What do you like best about Paddle? What really makes Paddle stand out if that it provides a payment service without the taxation worries. International VAT can be a nightmare, but not with Paddle!

MI

Mr Ivan Riley

10/28/22

5 out of 5

I received a very quick reply which…

I received a very quick reply which solved my issue. Super service

M

Markus

10/27/22

5 out of 5

Fast and competent feedback and…

Fast and competent feedback and support. Thank you! Can't be taken for granted these days.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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