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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1911-1920 out of 5989

TK

Tim Kingsbury

11/02/22

5 out of 5

Quick response

Quick response, gave me the information I needed to answer my problem, really good and friendly service - thank you!

JG

James G

11/02/22

5 out of 5

"Solid company to trust your app sales!"

What do you like best about Paddle? It is easy to add the Paddle SDK to my Mac app and get security and in-app purchasing. Plus, I can trust that Paddle handles all server-side processing, billing, taxes, etc.

AA

Abzal A

11/01/22

5 out of 5

"Seamless experience with Paddle"

What do you like best about Paddle? I am using Paddle for ContactInBio and ManyBio, and I am planning to add many more projects. Been using it for many years and am super happy with how stress-free the onboarding process was. Paddle team was super helpful, and API documentation was written very well and integrated quickly with the website. Paddle handles payments, email notifications, payouts and taxes from subscription payments of customers worldwide, which helps me focus on building the ...

Read more

DG

Darko G

11/01/22

5 out of 5

"Paddle is simple and reliable, provides outstanding and functional payment gateway for your business"

What do you like best about Paddle? Own subscription handling, well-documented API, reporting interface and customizable checkout! What do you dislike about Paddle?

BF

Barry Frankel

11/01/22

5 out of 5

An online company with integrity

I am extremely impressed by this company. They allowed me to fix a mistake that I made. It was done quickly and without need for explanation. Their action screams integrity and honesty. THANKS

D

Dennis

11/01/22

5 out of 5

Easy Return

The product I ordered did not work as expected so I requested a refund via CHAT. The seller quickly authorized the return request. This is great service from this provider.

DG

Darko G

11/01/22

5 out of 5

"Paddle is simple and reliable, provides outstanding and functional payment gateway for your business"

What do you like best about Paddle? Own subscription handling, well-documented API, reporting interface and customizable checkout! What do you dislike about Paddle?

D

Dennis

11/01/22

5 out of 5

Easy Return

The product I ordered did not work as expected so I requested a refund via CHAT. The seller quickly authorized the return request. This is great service from this provider.

BF

Barry Frankel

11/01/22

5 out of 5

An online company with integrity

I am extremely impressed by this company. They allowed me to fix a mistake that I made. It was done quickly and without need for explanation. Their action screams integrity and honesty. THANKS

AA

Abzal A

11/01/22

5 out of 5

"Seamless experience with Paddle"

What do you like best about Paddle? I am using Paddle for ContactInBio and ManyBio, and I am planning to add many more projects. Been using it for many years and am super happy with how stress-free the onboarding process was. Paddle team was super helpful, and API documentation was written very well and integrated quickly with the website. Paddle handles payments, email notifications, payouts and taxes from subscription payments of customers worldwide, which helps me focus on building the ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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