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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1901-1910 out of 5989

BT

Billye Toombs

11/03/22

5 out of 5

Much better than I expected compared to…

Much better than I expected compared to other transactions I have had with other companies

SS

Stephanie Smith

11/03/22

5 out of 5

My experience with Trustpilot was…

My experience with Trustpilot was great! I was able to get the document I needed quicking with the 7 day trial subscription for $1.95. Then I was able to cancel that same 7 day trial the same day without any hassle. Great experience!

CC

Channel C

11/03/22

5 out of 5

"Great work!"

What do you like best about Paddle? I love paddle.com's easy checkout widget. What do you dislike about Paddle?

SS

Stephanie Smith

11/03/22

5 out of 5

My experience with Trustpilot was…

My experience with Trustpilot was great! I was able to get the document I needed quicking with the 7 day trial subscription for $1.95. Then I was able to cancel that same 7 day trial the same day without any hassle. Great experience!

BT

Billye Toombs

11/03/22

5 out of 5

Much better than I expected compared to…

Much better than I expected compared to other transactions I have had with other companies

CC

Channel C

11/03/22

5 out of 5

"Great work!"

What do you like best about Paddle? I love paddle.com's easy checkout widget. What do you dislike about Paddle?

JG

James G

11/02/22

5 out of 5

"Solid company to trust your app sales!"

What do you like best about Paddle? It is easy to add the Paddle SDK to my Mac app and get security and in-app purchasing. Plus, I can trust that Paddle handles all server-side processing, billing, taxes, etc.

DB

Diane Butcher

11/02/22

5 out of 5

They were very responsive and resolved…

They were very responsive and resolved my issue. They answered my emails and issued a quick refund.

TK

Tim Kingsbury

11/02/22

5 out of 5

Quick response

Quick response, gave me the information I needed to answer my problem, really good and friendly service - thank you!

JG

James G

11/02/22

5 out of 5

"Solid company to trust your app sales!"

What do you like best about Paddle? It is easy to add the Paddle SDK to my Mac app and get security and in-app purchasing. Plus, I can trust that Paddle handles all server-side processing, billing, taxes, etc.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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