spotsaas-logo
Get Listed
Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1891-1900 out of 5989

MS

marcos silva

11/07/22

5 out of 5

Very good quality of service

Very good quality of service. Excellente support. Appreciate it

CJ

chris jeans

11/07/22

5 out of 5

Great customer service

Donald was prompt, courteous & effective at resolution. I recommend others to consider Paddle

JP

Joao Paulo Ribeiro Sifuentes C

11/07/22

5 out of 5

Very quick response and gentle contact…

Very quick response and gentle contact after my cancellation request

BK

B K

11/07/22

5 out of 5

Easy to use, responsive, and convenient

I'm surprised how responsive and quickly my issue was resolved using the chat support bot. It was a very simple, straightforward process with clear directions being provided towards the resolution. It required very minimal input from me, and it worked without any problems.

TD

Tami Doobie

11/06/22

5 out of 5

Easy conversation...

Easy conversation that addressed my concerns completely. Thanks!

TD

Tami Doobie

11/06/22

5 out of 5

Easy conversation...

Easy conversation that addressed my concerns completely. Thanks!

Z

Zoopesh

11/06/22

5 out of 5

Solved my problem and refunded a charge…

Solved my problem and refunded a charge that I did not recognize.

PG

Paul Gruenwald

11/06/22

5 out of 5

I had a question on a charge I received…

I had a question on a charge I received on my American Express card and emailed Paddle for an answer. I received a response within a couple days that completely answered my question. In fact they determined I had two orders for the same product and after conferring with me cancelled one of my subscriptions and refunded my payment. Very pleased with the service.

PG

Paul Gruenwald

11/06/22

5 out of 5

I had a question on a charge I received…

I had a question on a charge I received on my American Express card and emailed Paddle for an answer. I received a response within a couple days that completely answered my question. In fact they determined I had two orders for the same product and after conferring with me cancelled one of my subscriptions and refunded my payment. Very pleased with the service.

Z

Zoopesh

11/06/22

5 out of 5

Solved my problem and refunded a charge…

Solved my problem and refunded a charge that I did not recognize.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed