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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1841-1850 out of 5989

CS

Chuck Sauer

11/17/22

5 out of 5

Great customer service

Was able to easily resolve the issue I was having.

RU

Renee Uribe

11/17/22

5 out of 5

It was easy to figure out where the…

It was easy to figure out where the unidentified charge was from and then the refund was also easy.

CS

Chuck Sauer

11/17/22

5 out of 5

Great customer service

Was able to easily resolve the issue I was having.

RU

Renee Uribe

11/17/22

5 out of 5

It was easy to figure out where the…

It was easy to figure out where the unidentified charge was from and then the refund was also easy.

AH

Ahmad Hassan

11/17/22

5 out of 5

Easy to use and easy to cancel

Easy valuable service and also easy to cancel when necessary.

AH

Ahmad Hassan

11/17/22

5 out of 5

Easy to use and easy to cancel

Easy valuable service and also easy to cancel when necessary.

NG

Nicolas Gallant

11/16/22

5 out of 5

Good services, The best One! Paddles.com

Good services, the best in the world... Paddle.com!

ES

Erik Schade

11/16/22

5 out of 5

Great support

Very good support, resolved a billing concern without question or delay.

C

Chris

11/16/22

5 out of 5

Was prompt and details were given on…

Was prompt and details were given on what to do next.

LW

Larry W Smith

11/16/22

5 out of 5

Addressed my issue with speed and…

Addressed my issue with speed and accuracy. Good people working for a good company. You can't do better than that.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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