Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 1791-1800 out of 5989
P
Pieter
11/27/22
I was wrong when paying an app in the…
I was wrong when paying an app in the payment method. That would make me pay 2 x 62, but with a single message everything went well.
K
Krzysztof
11/26/22
evrything is ok and god.
evrything is ok and goodt.
AÉ
Alyne Érika Américo
11/26/22
A great experience!
A great experience! My issue was solved quickly. Thanks for the support!
F
Fritz
11/26/22
perfect service
fast answer, perfect solution, very friendly, perfect service
S
Sone
11/26/22
Fast and professional
Date of experience: November 27, 2022
YM
Yvette M. Pleasants
11/26/22
Great tool for the creation of legal documents!
The navigation of the website was smooth! The creation of my will was not complicated at all. I was thrilled to know that the software is capable of tailoring the document for each state. I’ll use the website in the future. Also, I’d like to see a reminder email before the subscription is renewed. This will give the consumer the option to decide if they wish to continue. Or, perhaps have a reasonable flat fee option per document...not everyone will be needing a subscription.
RB
Richard Byers
11/25/22
Paddle went above and beyond to help me…
Paddle went above and beyond to help me with my issues that were my fault when they dug deeper into it. Responses within a few hrs typically. Very happy they resolved it very quickly.
TP
Tameron Price
11/25/22
Very helpful
Date of experience: November 26, 2022
TH
Tim Hasselbach
11/25/22
A+ for John D and the Paddle support crew
The support crew at Paddle (John D specifically) were very responsive and helpful. He resolved my license issue, and even mentioned another license I was not aware I owned, which saved me from buying an unnecessary copy. The integrity, effectiveness, and efficiency in which my issues were addressed and resolved left me impressed enough to take time to write a positive review. Kudos John and Team, great job!
SW
Simon White
11/25/22
Transferring Subscriptions between Mac's
I wanted to transfer my Clean My Mac subscription from an old Mac to my new Mac. After a little bit of back and forth the Paddle Customer Support Team got me sorted. Greatly appreciated as I didn't need 2 subscriptions.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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