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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1771-1780 out of 5989

JE

Josiah Edmiston

11/30/22

5 out of 5

It was quick and easy to work with it.

Date of experience: December 01, 2022

B

Beverley

11/30/22

5 out of 5

A Terrific Company

This company has consistently responded quickly and positively to each request I have asked. I have use MacPaw CleanMyMac X for more than 8 years. It has a fabulous cleaning feature that can be automatic or customized to a great detail. The annual billing is always reasonable for such great protection & insurance that my Mac stays unaffected.

BS

Bernhard Schwarz

11/30/22

5 out of 5

Fast and professional support!

Date of experience: December 01, 2022

JR

Jessica Ruppert

11/30/22

5 out of 5

So fast and easy to get the support…

So fast and easy to get the support needed. Blown away.

C

Customer

11/29/22

5 out of 5

Super Fast Refund Great Support

I was using a subscription from 3commas. My subscription got automatically renewed, and I was billed 594 $. I immediately opened a support request and asked for a refund. Shortly after, they refunded me the total amount. Thank you for your professional support.

M

Marco

11/29/22

5 out of 5

Recommended

When I had a small problem I was helped in a very friendly and competent manner.

MK

Mette Korsmoe Koverberg

11/29/22

5 out of 5

when I Clarification of a bank account transactiondiscovered a transaction on my…

when I discovered a transaction on my bank account from Paddle, a company I did not recognize as one of my suppliers, I contacted Paddle and received service-minded help in finding the transaction and thus the invoice that I needed as a basis in my accounting

CL

carol lohmann

11/29/22

5 out of 5

Highly recommend

In a world where customer service is hard to come by... It was a great pleasure dealing with Paddle. Customer service is tops. Fast, courteous and extremely helpful. Highly recommend.

IB

Ilona Burchard

11/29/22

5 out of 5

I ordered Softare there in Paddle.com…

I ordered Software there in Paddle.com and had to cancel that,because is for me little bit expensive in this Time of Energy Problems.So i wrote Support Paddle my Troubles and they gave me very quick my Money back,without Problems. I am really happy about that and that they helped me.

DJ

David J Perry, Summerside, PEI

11/29/22

5 out of 5

They looked after my complaint quickly…

They looked after my complaint quickly and easily including a full refund.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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