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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1761-1770 out of 5989

KP

Kenneth Perry

12/01/22

5 out of 5

No need to wait help is on its way

I’m very satisfied with the overall conversation no complaints will suggest personal experiences like this all the time instead of emailing back in forward👍

JB

Joy Beatrice

12/01/22

5 out of 5

Great Customer Service

Customer service great! Fast response time and very helpful.

M

M.D

12/01/22

5 out of 5

everything was perfect

quick and very friendly support

増子研一

12/01/22

5 out of 5

requesting a refund

Courteous response and prompt action on refund requests

PD

Peter Dougherty

12/01/22

5 out of 5

Very easy company to deal with

Very easy company to deal with. Very happy with the result. Thanks.

CM

Caterina Maggi

12/01/22

5 out of 5

Great support service

They have a great support services, in a day during the weekend they were able to solve my problem!

MK

Martin Kerkhoven

12/01/22

5 out of 5

You only get to know a company when you…

You only get to know a company when you have an issue and need their help. Paddle was quick in answering my question and resolving my issue within hours. Thanks!

B

Beverley

11/30/22

5 out of 5

A Terrific Company

This company has consistently responded quickly and positively to each request I have asked. I have use MacPaw CleanMyMac X for more than 8 years. It has a fabulous cleaning feature that can be automatic or customized to a great detail. The annual billing is always reasonable for such great protection & insurance that my Mac stays unaffected.

NT

Natacha Timotijevic

11/30/22

5 out of 5

Rapide and perspicacity!

Quick and perspicacity.The bot resolved my issue in one minute

G

gabbs

11/30/22

5 out of 5

Amazing subscription cancelation support!

I couldn't find out how to cancel a yearly subscription from Idk where. When I asked this virtual support for the transaction details and how to cancel it, it instantly sent me a link to cancel it!! And the bot was really nice when I was done. It was cute when I said "you too have a nice day" and it sent a smiley face!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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