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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1621-1630 out of 5989

RR

Robert Rudary

12/29/22

5 out of 5

Quick accurate response

Very quick response to my request for help. The solution was provided and I was up and running in 5 minutes. High rating.

KH

kathleen hodgson

12/29/22

5 out of 5

Excellent customer service

Excellent customer service. Communication was so quick and easy and my issue was resolved immediately.

RR

Robert Rudary

12/29/22

5 out of 5

Quick accurate response

Very quick response to my request for help. The solution was provided and I was up and running in 5 minutes. High rating.

KH

kathleen hodgson

12/29/22

5 out of 5

Excellent customer service

Excellent customer service. Communication was so quick and easy and my issue was resolved immediately.

MC

Michael Cranfield

12/29/22

5 out of 5

Swift, correct answer - 1st time!

Swift, correct answer - 1st time! Wow - Highly recommend - Why can't all companies spend a little time getting their support right like Paddle?

JA

Janice Askew

12/29/22

5 out of 5

Located my subscription fast and gave…

Located my subscription fast and gave me a link to cancel. Transaction only took a minute.

B

bob

12/28/22

5 out of 5

This company was extremely…professional!

This company was extremely professional. Iwas very impressed was how they handled my situation. They were very helpful and understanding

B

bob

12/28/22

5 out of 5

This company was extremely…professional!

This company was extremely professional. Iwas very impressed was how they handled my situation. They were very helpful and understanding

MS

Marianne Sherry

12/28/22

5 out of 5

Immediate refund when I told them I did…

Immediate refund when I told them I did not want the subscription (for 3 computers when I have one). No argument. Marianne

MS

Marianne Sherry

12/28/22

5 out of 5

Immediate refund when I told them I did…

Immediate refund when I told them I did not want the subscription (for 3 computers when I have one). No argument. Marianne

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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