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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1591-1600 out of 5989

U

Ulun

01/03/23

5 out of 5

Rapid Respond

Rapid, clear and solution oriented.

HD

Husain Dhanerawala

01/03/23

5 out of 5

Customer chat support is amazing.

Date of experience: January 04, 2023

G

GEORGE

01/03/23

5 out of 5

Support was responsive and professional.

Date of experience: January 04, 2023

SO

Silvia oellig

01/02/23

5 out of 5

thank you very much for your quick…

thank you very much for your quick answer, for your help. Everything is fine now.

CD

Cycle Doc

01/02/23

5 out of 5

Friendly support

Friendly support, quick response: perfect!

RD

Riccardo Donati

01/02/23

5 out of 5

Support solved my problem

Support solved my problem, not able to enter VAT number on purchase, with helpful suggestions

TW

T Williams

01/02/23

5 out of 5

Helpful and responsive to my request

Helpful and responsive to my request, and it only took 3 days for the reversal of payment made from my credit card to be processed. Tone of email exchanges were friendly and effective.

AS

Alejandro Sanchez

01/02/23

5 out of 5

It was really easy to use.

Date of experience: January 03, 2023

BJ

Ben Jacobs

01/02/23

5 out of 5

Refunded without question…

I was on an annual auto renew without realising. I was charged but was able to get a refund without any difficulty at all. I bought the suite last year but rarely used it and have recently reinstalled my MacOS so do not require the software at this point.Should this change I will not hesitate to purchase again.

DR

Daniel Rondeau

01/02/23

5 out of 5

Super quick answers to my questions…

Super quick answers to my questions professionnal and dedicated team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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