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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1561-1570 out of 5989

JK

Jupiter Konnections

01/08/23

5 out of 5

Great feedback and got back to me as…

Great feedback and got back to me as soon as possible when I reached out to the team. My query was resolved and the team touched based to see if it was resolved.

P

Pavel

01/08/23

5 out of 5

Fast response and solving request

Very fast response and solving my special request.

J

JK

01/08/23

5 out of 5

Quick and courteous

Quick and courteous.

JR

John Richards

01/08/23

5 out of 5

Fast Response to my request of a Refund

The imediate response I received from Paddle.com with a refund. John Richards

GA

Graham Ayton

01/07/23

5 out of 5

Best service I have had from a Computer…

Best service I have had from a Computer Software supplier in years. The software supplied was not what I really wanted but the supplier went out of his way to fix the problems.

CW

Candice Wright

01/07/23

5 out of 5

I made a mistake when purchasing and…

I made a mistake when purchasing and they fixed it immediately without a headache.

JK

Jackie K

01/07/23

5 out of 5

Refund provided easily and dispute settled

Customer service was quickly responsive and settled my issue without delay.

LS

levy shango

01/06/23

5 out of 5

cool

cool belle experience

LS

levy shango

01/06/23

5 out of 5

cool

cool belle experience

PB

Patricia Barry

01/06/23

5 out of 5

TRUSTING

BECAUSE, THEY WERE TRUE TO THEIR WORD. i WAS UNABLE TO USE IT AND THEY IMMEDIATELY REFUNDED MY MONIES.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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