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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1521-1530 out of 5989

PW

Paul White

01/15/23

5 out of 5

This was a quick response to a question…

This was a quick response to a question about billing that I ever can remember!!! I mean instantly you get help with your issue and they keep assisting by emailing the request to the vendor who made the charge.!! OUTSTANDING!!!

MA

michael ARSENEAULT

01/15/23

5 out of 5

the product did not resolve my problem…

the product did not resolve my problem so I asked for a refund without any problems they did thanks

PW

Paul White

01/15/23

5 out of 5

This was a quick response to a question…

This was a quick response to a question about billing that I ever can remember!!! I mean instantly you get help with your issue and they keep assisting by emailing the request to the vendor who made the charge.!! OUTSTANDING!!!

GJ

Goutham Jana

01/15/23

5 out of 5

Experience has been exceptional

Date of experience: January 16, 2023

GJ

Goutham Jana

01/15/23

5 out of 5

Experience has been exceptional

Date of experience: January 16, 2023

MA

michael ARSENEAULT

01/15/23

5 out of 5

the product did not resolve my problem…

the product did not resolve my problem so I asked for a refund without any problems they did thanks

Y

Yvonne

01/15/23

5 out of 5

Checking on a charge

Top rate customer service.

Y

Yvonne

01/15/23

5 out of 5

Checking on a charge

Top rate customer service.

HB

Hana Beráková

01/14/23

5 out of 5

how to cancel subscription - help

I needed help canceling a subscription to a program and I didn't know how to proceed. At Paddle.net, they immediately advised me how to terminate the subscription, they described exactly the procedure for canceling the subscription.

MO

Michael Olpe

01/14/23

5 out of 5

Top-Service

Fast, very friendly contact, problem solved. Thanks very much!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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