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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1501-1510 out of 5989

EH

Eric Holtmann

01/20/23

5 out of 5

Responded to my concerns promptly with…

Responded to my concerns promptly with good understanding of my situation. Resolved matter in timely fashion. Excellent to deal with.

D

Donald

01/20/23

5 out of 5

Quick and helpful

I received quick, positive resolutions that was just what I wanted and needed and the product that I've used for about 5 plus years has gotten me out of many computer problems. Thank you for creating such a quick, easy to use helpful system.

RA

Robin A

01/20/23

5 out of 5

I wanted to cancel my subscription and…

I wanted to cancel my subscription and a link was provided very quickly.

EH

Eric Holtmann

01/20/23

5 out of 5

Responded to my concerns promptly with…

Responded to my concerns promptly with good understanding of my situation. Resolved matter in timely fashion. Excellent to deal with.

AG

Amanda G

01/19/23

5 out of 5

Excellent Customer Service

I made an error in my purchase and they were very responsive and resolved my issue in less than 24 hours! I'm very happy with the product I purchased as well.

AG

Amanda G

01/19/23

5 out of 5

Excellent Customer Service

I made an error in my purchase and they were very responsive and resolved my issue in less than 24 hours! I'm very happy with the product I purchased as well.

DB

Dovile Bizzari

01/19/23

5 out of 5

Fast and efficient

Fast and efficient. Great customer care service

DB

Dovile Bizzari

01/19/23

5 out of 5

Fast and efficient

Fast and efficient. Great customer care service

VH

Valerie Hanson

01/18/23

5 out of 5

Working with bots is usually very…

Working with bots is usually very challenging, but this one was very easy and painless.

P

pops

01/18/23

5 out of 5

Subscription issue

Had a problem with my subscription and it was sorted quickly and efficiently to my satisfaction.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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