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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1491-1500 out of 5989

RV

Radek Veselý

01/22/23

5 out of 5

My experience was really great

My experience was really great. The matter was refund of money. I gave an explanation and money were back in no time.

DB

Domenico Blass

01/22/23

5 out of 5

Great!

Very fast, very friendly, very helpful.

G

Gsquare

01/22/23

5 out of 5

Subscription issue.

All of the personnel that i corresponded with were very knowledgeable of what i was needing to be done and were expedient in accomplishing the task as needed to help me resolve my issue. Very easy to work with.

BC

Betsey Cheshire

01/21/23

5 out of 5

Excellent service

I contacted Paddle to get my money back from a product that did not work, or wasn't compatable with my device. They responded quickly to my request for assistance, it appear to be a priority for them. They were able to resolve the matter quickly.

A

Alex

01/21/23

5 out of 5

Bot was awesome and so helpful

Date of experience: January 22, 2023

CV

Céline van Lingen

01/21/23

5 out of 5

Excellent client service

Excellent client service, i highly recommended! Thanks Jomarie R. For your help.

TR

TaosBill Rainbow Cactus

01/21/23

5 out of 5

Really looking forward to using this…

Really looking forward to using this video editor. I tried the free version and was able to easily do the changes I wanted. This editor is going to make my video editing efforts quick and painless. Great editor well worth the modest price. 5 STARS!!!

T

toiya

01/20/23

5 out of 5

quick and easy

Date of experience: January 21, 2023

RA

Robin A

01/20/23

5 out of 5

I wanted to cancel my subscription and…

I wanted to cancel my subscription and a link was provided very quickly.

BB

Burnt Biskit

01/20/23

5 out of 5

Fast support

Date of experience: January 21, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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