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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1461-1470 out of 5989

BC

Brent Cooke

01/29/23

5 out of 5

Great service

I was very pleased with the service and the speed with which they resolved my issue. Even though they were not the actual software company they went to bat for me and cleared up the outstanding problem.

K

Kate

01/29/23

5 out of 5

I needed refund as was not planning to…

I needed refund as was not planning to use the platform anymore. I got answers really quickly and my request in process now. Really happy with policy and fast service~

CC

Corinthia Carter

01/29/23

5 out of 5

I have gotten my request for the reimage product supper fast!

I have gotten my request for the product I purchased from paddle.net's customer service representative in his quick, empathic, and knowledgeable well manner!

CC

Corinthia Carter

01/29/23

5 out of 5

I have gotten my request for the reimage product supper fast!

I have gotten my request for the product I purchased from paddle.net's customer service representative in his quick, empathic, and knowledgeable well manner!

A

ATN

01/28/23

5 out of 5

I ordered 2 products twice by mistake

I ordered 2 products twice by mistake. I get reimbursed after only a couple of mails.

JC

Jerry Casburn

01/28/23

5 out of 5

Great service

They acted promptly and did exactly what I wanted

JC

Jerry Casburn

01/28/23

5 out of 5

Great service

They acted promptly and did exactly what I wanted

A

apple-fan

01/28/23

5 out of 5

My Questions have been answered…

My Questions have been answered successfully and very quickly.

A

ATN

01/28/23

5 out of 5

I ordered 2 products twice by mistake

I ordered 2 products twice by mistake. I get reimbursed after only a couple of mails.

A

apple-fan

01/28/23

5 out of 5

My Questions have been answered…

My Questions have been answered successfully and very quickly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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