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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1421-1430 out of 5989

BG

Barry Guest

02/06/23

5 out of 5

Paddle Customer Service

Paddle customer service (Mish and Vivian) and did a rapid and acceptable response to my request for a refund.

BG

Barry Guest

02/06/23

5 out of 5

Paddle Customer Service

Paddle customer service (Mish and Vivian) and did a rapid and acceptable response to my request for a refund.

MB

Michele Barbieri

02/06/23

5 out of 5

Five stars

Quick, curtesy and fast resolution

K

Karl

02/06/23

5 out of 5

Great quick resolution to my query…

Great quick resolution to my query brilliant customer service

KW

Ken Williamson

02/05/23

5 out of 5

PROFESSIONAL …

I had paid some money over for bit coins ,but after speaking to man who said I had to open a new bank account , I wasn't very happy about that. Contacting PayPal and told them why I wasn't happy. They kept me informed what's was happening. Within three days my money was back in my account. They were very quick and professional.

T

Thomas

02/05/23

5 out of 5

Prompt and great service

I recently downloaded some software (CleanMyMac X) for a trial period of seven days due to some specific issue. Unfortunately the software wasn't the solution for my issue so I marked it for cancellation before the expiration of the trial period. With life always getting in the way, I missed the date by one day, so that my credit card was already charged. I reached out to Paddle.com, the company handling this matter, and can't tell you enough how positively they surprised me. What a ...

Read more

T

Thomas

02/05/23

5 out of 5

Prompt and great service

I recently downloaded some software (CleanMyMac X) for a trial period of seven days due to some specific issue. Unfortunately the software wasn't the solution for my issue so I marked it for cancellation before the expiration of the trial period. With life always getting in the way, I missed the date by one day, so that my credit card was already charged. I reached out to Paddle.com, the company handling this matter, and can't tell you enough how positively they surprised me. What a ...

Read more

L

Linda

02/05/23

5 out of 5

I've paid for nothing

I'm not very technical so, after downloading Adblock and paying an optional fee I would get rid of the awful ads...No! In fact, I think I deleted it! I contacted Adblock via a bot, I would have preferred a person, but it was so easy. A team member, Allysa answered the same day and reviewed the situation. Refunded my money and within 1 week it was all back to normal. I'm now ad-free and happy. Thank you Adblock help team.

L

Linda

02/05/23

5 out of 5

I've paid for nothing

I'm not very technical so, after downloading Adblock and paying an optional fee I would get rid of the awful ads...No! In fact, I think I deleted it! I contacted Adblock via a bot, I would have preferred a person, but it was so easy. A team member, Allysa answered the same day and reviewed the situation. Refunded my money and within 1 week it was all back to normal. I'm now ad-free and happy. Thank you Adblock help team.

KW

Ken Williamson

02/05/23

5 out of 5

PROFESSIONAL …

I had paid some money over for bit coins ,but after speaking to man who said I had to open a new bank account , I wasn't very happy about that. Contacting PayPal and told them why I wasn't happy. They kept me informed what's was happening. Within three days my money was back in my account. They were very quick and professional.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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