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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1411-1420 out of 5989

WM

William Makinson

02/07/23

5 out of 5

after many let downs in th past…

after many let downs in th past re;recurring subscriptions I had lost all faith in so called anti virus companies. However finally found a different breed. They were polite and forthcoming in my requests much to my suprise. Well done.

ET

Emma Tort

02/07/23

5 out of 5

Paddle have resolved the issue in due…

Paddle have resolved the issue in due time. they are very friendly.

DA

Derek Anderson

02/07/23

5 out of 5

Rectified the double charge immediately

Date of experience: February 08, 2023

AB

Alfonso Binag

02/07/23

5 out of 5

Superb support

The support and assistance was so quick and effective.

CA

Com ArTe Cultural

02/07/23

5 out of 5

I had a great experience.

I had a great experience. The product purchased was efficient for me and I also had great service when I needed it.

CA

Com ArTe Cultural

02/07/23

5 out of 5

I had a great experience.

I had a great experience. The product purchased was efficient for me and I also had great service when I needed it.

WM

William Makinson

02/07/23

5 out of 5

after many let downs in th past…

after many let downs in th past re;recurring subscriptions I had lost all faith in so called anti virus companies. However finally found a different breed. They were polite and forthcoming in my requests much to my suprise. Well done.

AB

Alfonso Binag

02/07/23

5 out of 5

Superb support

The support and assistance was so quick and effective.

BG

Barry Guest

02/06/23

5 out of 5

Paddle Customer Service

Paddle customer service (Mish and Vivian) and did a rapid and acceptable response to my request for a refund.

K

Karl

02/06/23

5 out of 5

Great quick resolution to my query…

Great quick resolution to my query brilliant customer service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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