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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1401-1410 out of 5989

GL

Gary Lebowitz

02/09/23

5 out of 5

A very useful product to see how much…

A very useful product to see how much memory is being used, and what applications are hogging memory.

G

Ginny

02/08/23

5 out of 5

Great Service after many disappointments elsewhere

I am so tired of these AI bots that can't do anything. It is refreshing when your problem get solved easily and without fuss. Paddle gets 5 stars + from me.

AL

Aimïeh Lai

02/08/23

5 out of 5

They were prompt to help me find…

They were prompt to help me find solution.

DJ

Darren James

02/08/23

5 out of 5

I had to get a refund. It takes a few days

They helped me out and weere polite.

R

Randall “Randuhl” Walker

02/08/23

5 out of 5

The experience was very seamless from…

The experience was very seamless from start to finish

HF

Hannah Foster

02/08/23

5 out of 5

Its so easy to use

Its so easy to use, and fast. Will break down everything for you.

A

Ann

02/08/23

5 out of 5

Experience was seamless

Experience was seamless. Thank you for handling my issue expeditiously

EC

E C

02/08/23

5 out of 5

They responded promptly to a question

They responded promptly to a question, concern and immediately rectified my situation. And, the product is awesome and easy to use, especially for a newbie.

SJ

Sadie Johnson

02/08/23

5 out of 5

Paddle provides Stellar service

Paddle has stellar customer service, and I really appreciate how efficient they resolve issues. The communication they provide is way above average too! While other companies are moving to bots and low budget customer service, Paddle has maintained a lot of integrity in this area!

WM

William Makinson

02/07/23

5 out of 5

after many let downs in th past…

after many let downs in th past re;recurring subscriptions I had lost all faith in so called anti virus companies. However finally found a different breed. They were polite and forthcoming in my requests much to my suprise. Well done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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