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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1201-1210 out of 5989

AA

Ahmed Ahmed

04/01/23

5 out of 5

So clever

I had a refund processed in less than 30 seconds. It’s very quick and works brilliantly.

O

OaktownVic

04/01/23

5 out of 5

I got instant and expert advice from…

I got instant and expert advice from one of their staff regarding a subscription I was considering (and ultimately took). A refund was issued for another order inadvertently made.

MS

Mr Sayer

04/01/23

5 out of 5

They sorted a problem I has with no…

They sorted a problem I has with no stress. Very quick to reply and a hood out come.

YS

Yuen Shan Brenda Lee

04/01/23

5 out of 5

Good service! Prompt responses.

Providing prompt responses was highly appreciated.

LC

Larry Carley

03/31/23

5 out of 5

was quick and easy to use.

Date of experience: April 01, 2023

AH

Alex Hamilton

03/31/23

5 out of 5

Fast professional support.

Date of experience: April 01, 2023

JC

Jean-Guy Courchesne

03/31/23

5 out of 5

I was easily able to request a refund…

I was easily able to request a refund in order to be able to get a better price on the same purchase.

HH

Heiko Hänsge

03/31/23

5 out of 5

lightning fast support

Great, competent and lightning fast support.

KB

Kennith Brewster

03/30/23

5 out of 5

had unexpected charges, made good

had unexpected charges. They made it fast and easy to correct.

MB

Mr Barquin

03/30/23

5 out of 5

Human support behind the machines

Having some human support behind the machines allowed me to sort problems that the systems were unable to fix. I am glad people helped me fix the problems.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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