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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1191-1200 out of 5989

RW

Rob Wynn

04/04/23

5 out of 5

Excellent chatbot

This is the first chatbot that solved my concern quickly. None of this "I do not understand your question, could you rephrase it."

PA

Petula Andrews

04/04/23

5 out of 5

Quick and accurate information

Quick and accurate information, customer friendly and easy to use.

B

baljeet

04/04/23

5 out of 5

Top payment gateway

Payments gateway is good. Also their bot is good, it helped me to receive receipt after a year.

HS

Howard Schneider

04/04/23

5 out of 5

10 out of 10!

Fast, courteous and informed service. In todays world where the words "Customer Service" are a pathetic joke, the team at Paddle was the best service experienced I had in years

MS

Mr Simon Cookson

04/04/23

5 out of 5

Easy to use and resolved my problem…

Easy to use and resolved my problem quickly.

TP

Tanja Piranja

04/03/23

5 out of 5

Great customer support

The support has contacted me very fast and they also returned the money when I made a second subscription by mistake. I never experienced a better customer support and I recommend the app 10/10

JB

John Branson

04/03/23

5 out of 5

Easy to Chat.

Easy to chat and quick responses.

PB

Priyadarsi Biswal

04/03/23

5 out of 5

Simple and straightforward resolution…

Simple and straightforward resolution to my problem

D

Debra

04/02/23

5 out of 5

Activation of CleanMyMac on a new laptop

I purchased a new laptop and needed assistance in activating CleanMyMac, I was sent a link with clear instructions as to how to proceed to retrieve my Activation Code. I appreciated the quick response I received as well.

SK

Sharon Kinnier

04/01/23

5 out of 5

Quick, Easy Painless

This was quick, easy and painless. As a return working with a bot made it so quick and simple. No emotion required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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