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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1181-1190 out of 5989

DY

Daria Yudina

04/09/23

5 out of 5

really fast support and problem solve

Date of experience: April 10, 2023

SP

Scott Pechacek

04/09/23

5 out of 5

I'm always iffy with AI service but..

I'm always iffy when dealing with automated customer service but but theirs was easy and fast to use. Other sites using AI services should take notes.

HA

Houssam Aamoum

04/09/23

5 out of 5

excellent

Quick and easy to deal with

CS

Cookie Serotta

04/09/23

5 out of 5

I left a voice mail message

I left a voice mail message, and they responded in less than 24 hrs by voice email. The responded to my questions very quickly. I was very impressed and happy..

A

APRP

04/09/23

5 out of 5

Great service

Great service! Fixed my problem. Thanks.

A

APRP

04/09/23

5 out of 5

Great service

Great service! Fixed my problem. Thanks.

AK

Ashish Khuraishy

04/08/23

5 out of 5

Really smooth refund flow by the chat…

Really smooth refund flow by the chat bot, the best i have experienced so far. Great job team

M

Maria

04/08/23

5 out of 5

excellent service

It’s excellent service, fast and kind

AK

Ashish Khuraishy

04/08/23

5 out of 5

Really smooth refund flow by the chat…

Really smooth refund flow by the chat bot, the best i have experienced so far. Great job team

M

Maria

04/08/23

5 out of 5

excellent service

It’s excellent service, fast and kind

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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