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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1141-1150 out of 5989

ST

Sean T

04/18/23

5 out of 5

"The best for SaaS"

What do you like best about Paddle? You save us a lot of time on taxes. We also really like the reporting tool, ProfitWell. What do you dislike about Paddle?

TR

Tarryn Ryan

04/18/23

5 out of 5

Super fast and efficient

Super fast and efficient. Also really easy to use.

S

Sam

04/18/23

5 out of 5

Short and straight to the point which…

Short and straight to the point which made me achieve what i wanted in less than 3 mins

TR

Tarryn Ryan

04/18/23

5 out of 5

Super fast and efficient

Super fast and efficient. Also really easy to use.

AC

Angelica Cruz

04/17/23

5 out of 5

It helps to create a different types of…

It helps to create a different types of resume and to build a better cover letter also. Still looking for job but I have that first step done.

AC

Angelica Cruz

04/17/23

5 out of 5

It helps to create a different types of…

It helps to create a different types of resume and to build a better cover letter also. Still looking for job but I have that first step done.

JW

J W

04/17/23

5 out of 5

Customer service is very good

Date of experience: April 18, 2023

JW

J W

04/17/23

5 out of 5

Customer service is very good

Date of experience: April 18, 2023

SM

S. Mbarga

04/16/23

5 out of 5

That's what I call great!

I had a problem because of a subscription. I was not aware that this was an annual cost. I asked to be able to cancel it retroactively, as my pension is not very large. Within a few days, thanks to paddle, this subscription was cancelled retroactively and the amount was transferred back to my account. That's what I call great!

VM

Vanessa MV

04/16/23

5 out of 5

Good experience

Good experience, had a subscription but then no longer needed it; was able to cancel subscription with no problem.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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