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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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CR
Christanna Richardson
04/20/23
This was the ultimate and best chat service that…
This was the ultimate chat service that was fully a chatbot. The most effective efficient accurate fast and actually took care of everything I need and answered every question I had. I’m so astonishingly astounded with it that I actually had to ask if I was talking to a person or a bot. It responded by asking me to rephrase my question as it was still only just a bot! Wow. Best chatbot support I’ve ever encountered. Hands down the best chat support. Quicker and better than a human was. Wow. ...
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K
Kevin
04/20/23
Technical support first class.
Having had an issue with reordering a ticket was raised and the response was first class. The ticket remained open until the problem was resolved. The staff were very, very helpful and I was completely happy with the way the issue was handled.
JW
Jens Werner
04/20/23
Very good service and support
Very good service and support! Frirndly, quick, reliable! My fully recommendation!
DF
Douglas F Atherton
04/19/23
The correspondence was great!
The correspondence was great! My issue was resolved quickly! The problem I had was my fault. I thought a payment was made every month for the software I purchased. The software was a one time payment.
JE
jerin eben
04/19/23
Great experience from the customer…
Great experience from the customer support team. Thanks team.
SE
Susan E.Doran
04/19/23
Best Support
Best support. Paddle was wonderful helping me quickly and effectively. Using their macdroid transfer app and needed help. Got what i needed immediately from support. Thank you!
SP
Susan Prosser
04/18/23
excellent service
The person that helped me was kind and went the extra mile to investigate my concerns. The service was prompt, efficient and friendly
LL
Lindsay Lloyd
04/18/23
One of the first companies I've EVER…
One of the first companies I've EVER dealt with to offer a refund for a subscription I was unaware of. AWESOME!!!
AR
Alana Ronald
04/18/23
Quick, Polite & Painless!
I was very surprised how quick, efficient & polite Paddle was to help me. As a senior with chronic illness, I had fallen ill & had to go to & from hospital by cab, & incurred unusual medical expenses, so had to cancel a service Paddle administers & oversees. They got me a very fast refund, handled all the communications, & did it all for me professionally & really speedily. It was important for me, especially as I had to buy medications right away & hadn't enough to pay for them without ...
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ST
Sean T
04/18/23
"The best for SaaS"
What do you like best about Paddle? You save us a lot of time on taxes. We also really like the reporting tool, ProfitWell. What do you dislike about Paddle?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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