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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1081-1090 out of 5989

ER

Edurne R

05/10/23

5 out of 5

Rapid and effective response

Rapid and effective response. Friendly treatment. Highly recommended.

R

Robert

05/09/23

5 out of 5

I didn’t realize this subscription was…

I didn’t realize this subscription was renewing till the received the renewal email. I immediately cancelled the subscription, but the fee didn’t cancel so I reached out and they have issued a refund.

DJ

Digital Joe

05/08/23

5 out of 5

Made a request and got the information…

Made a request and got the information immediately.

AB

Anatolii Balakiriev

05/08/23

5 out of 5

The experience was flawless

The experience was flawless. I was able to talk to support bot and to cancel my subscription in a minute or so.

曹童瑶

05/08/23

5 out of 5

High efficiency

Date of experience: May 09, 2023

TB

troy beiling

05/08/23

5 out of 5

This process was easy and they did what…

This process was easy and they did what I wanted without hassle. I would them again.

PF

Peter Fotta

05/08/23

5 out of 5

great and helpfull

Date of experience: May 09, 2023

T

Teena

05/07/23

5 out of 5

I needed support for billing and they…

I needed support for billing and they straightened it out the same day! Impressive customer service.

ED

Emeric Dion

05/06/23

5 out of 5

great service

great service. very easy to talk to

CC

Cássio Cardoso

05/06/23

5 out of 5

A fast answer

The answer was so fast and it worked perfectly. It was an amazing experience that I recommend. Thank You!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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