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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1071-1080 out of 5989

LS

L Stepan

05/12/23

5 out of 5

I needed to verify that my credit card…

I needed to verify that my credit card would not be used to extend my VPN. I get the information I needed very quickly. I appreciate that.

AS

Andrew Spicer

05/12/23

5 out of 5

Positive experience with paddle

That robot he called himself but I think he's giving himself not enough credit, it was probably my favorite call I've ever made to a company to try to cancel a subscription. he actually made me laugh. I think it was a great experience and I look forward to using this again in the future for things

CM

Clyde Maupin

05/12/23

5 out of 5

My requests were taken care of.

Date of experience: May 13, 2023

J

Judith

05/11/23

5 out of 5

The response was immediate and positive…

The response was immediate and positive and supportive. If it works out as they say, I'm grateful and would recommend them to everyone.

J

Jyslinn

05/11/23

5 out of 5

It was quick and easy to follow

It was quick and easy to follow. I was able to cancel a payment in no time.

C

Cindy

05/11/23

5 out of 5

I had a problem downloading the app I…

I had a problem downloading the app I purchased and they took care of it ASAP! Great service! Thank you

VO

Victor Olakojo

05/11/23

5 out of 5

Most seamless and effective chatbot…

Most seamless and effective chatbot I've ever used. Better than Amazon's

LW

Lucia W

05/10/23

5 out of 5

Very Good Job!

They answer quickly and politely and patiently.

KS

Kimerlie Smith

05/10/23

5 out of 5

Very User friendly helpful indeed no…

Very User friendly helpful indeed no complaints

RD

RAFAEL DE MORAIS

05/10/23

5 out of 5

It was a quick and effective service

It was a quick and effective service. Just waiting for the implementation of what was said in the support conversation

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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