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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 1061-1070 out of 5989

TH

Terri Hatch Politi

05/16/23

5 out of 5

Problem Resolved! I had an issue recently that the Paddle…

I had an issue recently that the Paddle employees resolved immediately. I am a fan of their professionalism and expediency.

CA

Colin Allchin

05/15/23

5 out of 5

I had an issue with a subscription but…

I had an issue with a subscription but it was resolved promptly and satisfactory and with minimal fuss, perfect.

JP

Jasna Prskalo Kasumović

05/15/23

5 out of 5

Paddle.net

Very short and fruitfull comunication solved issues

R

Reka

05/15/23

5 out of 5

Fast reply

Fast reply, and solution. Excellent customer service.

GM

Giovanni Moser

05/15/23

5 out of 5

Great job with the Paddle chat bot

Great job with the Paddle chat bot! It functions seamlessly. Well done!

CD

Carl Doige

05/15/23

5 out of 5

I needed to have some things sorted out…

I needed to have some things sorted out in terms of the email associated with my purchase. This issue was dealt appropriately and in a timely fashion.

NC

Nicholas Crane

05/14/23

5 out of 5

Excellent

Excellent, quick and efficient. Resolved my issues.

SM

Serena McCoy

05/14/23

5 out of 5

Quick and easy

Quick and easy! It refunded me for a subscription that I did not ask for. The process was quick And clear cut

LP

Luiz Pais

05/13/23

5 out of 5

Precise and polite

Precise and polite. Great expirience.

BS

bill swaney

05/13/23

5 out of 5

first time useing the bot

i have never used the bot before but i tried it out and it worked i had ordered software but were never sent the 3 new codes and the bot looked it up and sent all 3 codes it was great

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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