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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in May 2025: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Expert's Review

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 911-914 out of 914

O

Orville

09/24/18

4 out of 5

Great tool I'm very satisfied from Outreach

PROS & CONS What are the best aspects of this product? Outreach provides seamless integration with Salesforce, it reduces the time for our SDRs administration. We are able to tailor sequences with both automatic and manual email steps. There are great features so you can use them to manage your team and for individual performances. The customer support service is nice and responsive. What aspects are problematic or could work better? This tool has many options and this may block the ...

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R

Rufus

09/15/18

5 out of 5

One of the best outreach tool

PROS & CONS What are the best aspects of this product? Outreach is one of the best tool out there, before using this tool I have tried other solutions but none of them were as good as Outreach. Its CRM, campaigns, replay detection and template handling are the number one in the market today. I especially love the reply detection feature, for e.g. if I send an email to [email protected] and [email protected] responds to my email I get notification that someone else has responded for peter ...

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L

Lester

01/31/18

5 out of 5

Outreach offers great set of features

PROS & CONS What are the best aspects of this product? Marketing and cold-emailing is simple with Outreach, the email drip campaign incorporates the call tasks and it is great for maintaining an effective and efficient workflow. The chrome extension allows us to keep track of the prospects from other platforms so we can easily contact and reach them. The Gmail bar is great for sequencing prospects or replying with a template from Gmail. Our team can easily reach the prospects and to ...

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C

Cecilia

01/22/18

5 out of 5

Great platform

PROS & CONS What are the best aspects of this product? Outreach offers great set of tools that makes your e-mail to look pretty and professionally, it has great integration with call and e-mail solutions and it makes the tool more than simple overview of the emails and open/reply rates. There are options for semi-manual and automatic sending emails, options for managing the user responsibilities, great and clear reporting and clear overview of the reps task list. The customer service is ...

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