Outreach Reviews in June 2026: User Ratings, Pros & Cons

It's a must have for efficient prospecting

What do you like best? I've brought Outreach to three different organizations because I've seen how powerful it can be when used right. It helps to automate messaging and creates a cadence to touch customers and prospects. What do you dislike? I'm trying hard to thing of improvements I would like to see but they seem to do exactly what myself and my team wants. I honestly can't think of issues I've had to while using it. Recommendations to others considering the product: ...

Great software

What do you like best? Best SEP on the market, hands down. The number one competitor isn’t even close. Doesn’t matter if you are talking product, support, innovation... outreach is way ahead in every category. What do you dislike? Really not much. There’s always a new feature to request, but they do a good job of getting the top priorities done What problems are you solving with the product? What benefits have you realized? Massive increases in activity, revenue, and ...

Outreach is the reason I'm successful

What do you like best? I love that I can use it to customize my workday! I can use Outreach to create sequences, to add people on Linkedin, to call people, and to email people. This tool has helped me stay on top of my prospecting and allowed me to become very successful in my sales role. I think about life without Outreach and I can remember the headaches I used to get trying to juggle it all! What do you dislike? I have a hard time with Outreach when it goes down. This has ...

The Best Sales Automation Platform

What do you like best? Outreach is very simple to use and has a very intuitive interface. Someone with no experience in the system would be able to begin using it quickly. It also offers the most customization on how you can work. You can entirely customize when messages are sent. What do you dislike? There is currently no option to have a voicemail drop. I hear that this is in the beta though and that outreach will be adding this feature very soon. Recommendations to others ...

Takes the speedbumps out of my job

What do you like best? I appreciate how Outreach makes logging communication an absolute afterthought. On top of that, it has tons of other features from canned emails to snippets that give me the ability to minimize time spent on original communication content. What do you dislike? There isn't anything I can say that I don't like. There are certain things that I don't use but I know my colleagues benefit from them. Recommendations to others considering the product: If you ...

Best tool for large scale marketing emailing

What do you like best? Seeing how much interaction an email gets. Statistics of engagement and use. What do you dislike? How some things sync from salesforce, so duplicate accounts show up. What problems are you solving with the product? What benefits have you realized? Being able to reach out to prospects on a large scale. I've set up meetings through this.

Huge boost in productivity

What do you like best? I like UI and the pure impact it has on sales productivity What do you dislike? Learning curve of transitioning to a new technical producy Recommendations to others considering the product: Have someone technical enough who will own administration What problems are you solving with the product? What benefits have you realized? Sales productivity, sheer volume of calls per day, organized/catered follow up. We have increased calls per day siginificantly

Reach out to your leads confidently

What do you like best? I like how outreach organizes my tasks for me What do you dislike? Constant lags when making phone calls via phone bridge What problems are you solving with the product? What benefits have you realized? Keeping my outreach to my prospects organized and manageable

The one stop shop

What do you like best? I love how oytreach is a one stop shop for all of your communications. It acts as an agenda, outlining all your tasks, as well as the place to see emails, calls, and prospect engagement. It is the best organizer! What do you dislike? Sometimes outreach can act a little funky, such as when new contacts take awhile to be pulled in to the platform. What problems are you solving with the product? What benefits have you realized? No serious problems. I have ...

Boost your Growth

What do you like best? Outreach allows me to track open corridors, make reminders of all the tasks that are of the utmost importance and I have to finish on time. Your synchronization with Salesforce even Drift is good. What do you dislike? Improve the sending of emails because it has happened that I change the size of the font, the style of colors and space can be distorted from the view of the recipient.Add new integrations such as Hubspot CRM is never too much. Recommendations ...