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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in May 2025: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Expert's Review

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 61-70 out of 914

AU

Anonymous User

10/05/23

5 out of 5

"Efficient tool"

What do you like best about Outreach? Effective tool, features and capabilities to improve performance team What do you dislike about Outreach?

AU

Anonymous User

10/05/23

5 out of 5

"GOod Product"

What do you like best about Outreach? I enjoy the service and monthly check ins I receive from my Customer Success Rep. The automation triggers are the most helpful to me to make the sales reps as efficient as possible. We also use snippets and templates for everything.

SA

Sai A

10/05/23

5 out of 5

"My favorite Sales Engagement + Enablement platform!"

What do you like best about Outreach? Super intuitive to use, it is built for Salespeople! Sequences work really well.

LS

Lindsay S

10/05/23

5 out of 5

"The best tool in our stack"

What do you like best about Outreach? Makes the lives of our GTM a lot easier and more efficient. Streamlining execution activities is huge for us and helps to allow more opportunity for pipeline generation.

AU

Anonymous User

10/05/23

5 out of 5

"Outreach is making building an SDR Team from scratch easier"

What do you like best about Outreach? The automation and user experience make is easy to use and it is easy to scale everything using outreach. Customer service has gotten better and better.

OO

Omotunde O

10/04/23

5 out of 5

"Best in Class"

What do you like best about Outreach? It is a best in class tool and have yet to encounter a better more effecient sales tool. The fact that they invented sequencing changed the sales game and my career forever. Its very intuitive and easy to use and has made my life as a sales person easier

EM

Erica M

10/04/23

5 out of 5

"Amazing Customer Engagement Resource"

What do you like best about Outreach? I like the accountabilty capabilities in Outreach. It creates seamless transition cross functionally with reporting that builds confidence in teh customer journey.

AU

Anonymous User

10/04/23

5 out of 5

"Market Development Manager"

What do you like best about Outreach? Outreach allows my team to work efficiently and effectively! What do you dislike about Outreach?

AU

Anonymous User

10/04/23

5 out of 5

"Couldn't do my job without it!"

What do you like best about Outreach? The ease of use and support have been great! What do you dislike about Outreach?

AU

Anonymous User

10/04/23

5 out of 5

"Manager of Customer Success"

What do you like best about Outreach? Ease of usage. Great UI. Easy transition. What do you dislike about Outreach?