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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in May 2025: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Expert's Review

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 91-100 out of 914

SK

Shubhank K

08/29/23

5 out of 5

"Very handy sales automation tool"

What do you like best about Outreach? Automation smoothness and very easy to use as other products in the market are quite difficut and confusing What do you dislike about Outreach?

DA

Dianne A

08/28/23

5 out of 5

"OUTREACH means REACHING CUSTOMER LESS EFFORT"

What do you like best about Outreach? Given the fact that Outreach is a tool that autoomatically send emails to prospects,it is an underrated statement to say that this saves a lot of time and effort, most specially if you are in Sales field, you will reach a lot of prospect with a lesser amount of time and for me that is the best thing about Outreach.

MZ

Matt Z

08/24/23

5 out of 5

"Always great!"

What do you like best about Outreach? Love the ease of use and functionality. Could not do my day to day without it. What do you dislike about Outreach?

IC

Irene C

08/23/23

5 out of 5

"OutReach as my secretary!"

What do you like best about Outreach? Automated emails sent to prospects. You have a sequence built that will serve as a guide in completing your daily tasks/ activities. You are notified if the prospect clicks and views your email. Prospects can book an appointment with you suggesting your best time. Love how you can make a call and provide a local presence. That said, prospects pick up calls thus providing higher connect and conversion rates.

AU

Anonymous User

08/23/23

5 out of 5

"Fantastic tool & easy to use"

What do you like best about Outreach? Outreach's user interface is one of my favorite aspects about the tool. It's so easy to use and you can figure everything out without looking at their blogs. The best part about Outreach is their customer support - everyone is knowledge, helpful, and efficient. Good customer service can be hard to find these days.

KR

Kendall R

08/22/23

5 out of 5

"Great product that is very efficient for prospecting!"

What do you like best about Outreach? Easy to learn/understand. The platform provides efficient means to prospect at a mass number and not have to worry about every single follow up email. This allows for many new conversations quickly!

DZ

David Z

08/17/23

5 out of 5

"The only platform I will every use"

What do you like best about Outreach? I love the interface and features. Everything is really intuitive on the platform and I have always had a good experience with the customer service and the support team!

AU

Anonymous User

08/17/23

5 out of 5

"Outreach Support is World Class"

What do you like best about Outreach? The support team. Hands down. Lightning quick, pleasant and polite, always resolve my issue. What do you dislike about Outreach?

SJ

SHERRYL J

08/15/23

5 out of 5

"Outreach Tech Support Clarifies RingCentral Integration"

What do you like best about Outreach? We like that Outreach allows us to create templates to send quick updates to our leads, and helps us carefully manage our tasks for each lead at each of the organizations we communicate with. Now that we have acquired RingCentral to use with the Outreach platform, we are experiencing very smooth transitions between tasks and carefully organized communictions between team members and our clients.

SA

Stephanie A

08/11/23

5 out of 5

"Outreach saves my team time & reduces manual work."

What do you like best about Outreach? We love using sequencing to help structure the outreach process. Setting tasking and reminders on top of automating email sends is amazingly affective for my team.