Outlook Reviews in July 2026: User Ratings, Pros & Cons

"Great email system"

What do you like best about Microsoft Outlook? I think that the Outlook email system is great! we created 3 different shared inbox , 1 per client and email get redirected in the corresponding inbox automatically Makes management very easy What do you dislike about Microsoft Outlook? I always have to archived because my inbox is full and then I have to open the archives if I need something from previous months Recommendations to others considering Microsoft Outlook: I have used outlook 365 ...

"Great for everyday use and organizing tasks and events"

What do you like best about Microsoft Outlook? I love the calendar feature and that it can be synced across multiple platforms. I like the ease of organizing my emails into folders and the search feature to access old items. Contact book is great, and I can do all of my communicating, organizing, and planning in one place. What do you dislike about Microsoft Outlook? It's very hard to connect an Outlook account to a mobile phone as the setup is not intuitive and you need additional ...

"Consistently the best choice for business email "

What do you like best about Microsoft Outlook? Easy tools for calendaring, setting out of office, and filing/archiving emails. It is very user friendly and is easily picked up by entry level employees who are new to the program. It is mobile accessible and easy to set up on android and iphone. What do you dislike about Microsoft Outlook? The only thing I find to be difficult is making changes to calendar invites. It is not clear to see how to only send updates to those who are new while not ...

"Microsoft Outlook is more than just emails - it's a collaboratio portal."

What do you like best about Microsoft Outlook? I like that this product masters the art of communication with it's blend of email, calendar, contacts, AND tasks! What do you dislike about Microsoft Outlook? This isn't anything that I've disliked yet while using this product. What problems is Microsoft Outlook solving and how is that benefiting you? Microsoft Office allows my department to stay connected and proactive in scheduling appointments, creatign tasks, and staying informed.

"I have used one version or another of outlook since I began my IT career at Microsoft in 1996"

What do you like best about Microsoft Outlook? MS has done a very good job of listening to their users and incorporating new desired functionality into outlook. I used to use Franklin Covey's plan plus software for outlook, which is obsolete now) and MS is duplicating many of the features it had, like project/task planning as separate module What do you dislike about Microsoft Outlook? Handling of 3rd party add-ons is not very good at all, lots of trouble getting SOME of them to ...

"Pretty Standard Business Email Application"

What do you like best about Microsoft Outlook? It is a working system that can easily be scaled and efficient for companies of any size. The organization of folders and application of rules is a nice tool to stay on top of customer / prospect communications. What do you dislike about Microsoft Outlook? I dislike how structuring the folders can be difficult. Rearranging and layer folders could be smoother. Recommendations to others considering Microsoft Outlook: It is a good standard. If ...

"Pretty Standard Business Email Application"

What do you like best about Microsoft Outlook? It is a working system that can easily be scaled and efficient for companies of any size. The organization of folders and application of rules is a nice tool to stay on top of customer / prospect communications. What do you dislike about Microsoft Outlook? I dislike how structuring the folders can be difficult. Rearranging and layer folders could be smoother. Recommendations to others considering Microsoft Outlook: It is a good standard. If ...

"Good, but nor Great"

What do you like best about Microsoft Outlook? Usability is simple and easy. Sending messages/email, To-Do Tasks, Calendar, etc. What do you dislike about Microsoft Outlook? Tents to freeze quiet often. And its not the server in our/my company b/c everything else interest, security, and databases work completely fine. What problems is Microsoft Outlook solving and how is that benefiting you? Problems nothing really. We use it for the email system.

"Good, but nor Great"

What do you like best about Microsoft Outlook? Usability is simple and easy. Sending messages/email, To-Do Tasks, Calendar, etc. What do you dislike about Microsoft Outlook? Tents to freeze quiet often. And its not the server in our/my company b/c everything else interest, security, and databases work completely fine. What problems is Microsoft Outlook solving and how is that benefiting you? Problems nothing really. We use it for the email system.

"I can manage all of my email accounts in one place "

What do you like best about Microsoft Outlook? I enjoy being able to manage numerous email accounts, without being confused or lose important messages. What do you dislike about Microsoft Outlook? I do not like that it can be really busy and it has so many features that I do not need or use. Recommendations to others considering Microsoft Outlook: It is easy to manage more than one account, so I would recommend setting up all accounts without the fear of becoming disorganized. What problems ...