8.8
Spot Score
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OrderSnapp offers custom pricing plan
Ordersnapp offers a user-friendly system tailored to businesses' needs. The proactive and supportive staff are quick to address any inquiries, ensuring a smooth experience. Customer service is lauded for its excellence and continuous improvement, reflecting a commitment to user satisfaction. While some users have encountered refund issues and technical glitches, ...Read more
User-friendly interface with minimal need for technical expertise.
Excellent customer service and support, making the system easy to use and evolve.
Lack of responsiveness and delays in refund processing, leading to customer frustration.
Instances of security issues like being involved in DOS attacks, raising concerns about reliability and trustworthiness.
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Andres Montiel
11/01/18
I think it would benefit of a better OS…
I think it would benefit of a better OS and platform. If you compare it to the major ones like Grubhub or Ubereats, it's still not as modern or user friendly. They have good customer service.
AE
Asim Etem or Harold Hennessy
11/01/18
No customer service at all
No customer service at all, zero
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
